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Shipping & Returns

We strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.

Refund Policy

We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at (936) 637-2848, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

Accessories and watches must be in original condition (unworn and unaltered).

Watches must be accompanied by the original packaging, instructions, and warranty documents.

Custom designed merchandise, class rings, special ordered merchandise and items engraved with personalized information cannot be returned or exchanged.

* All returns are subject to inspection by our Quality Assurance team before a refund is processed.
* We will credit your original method of payment within 7 to 14 days of receiving your return.
* Please note that can refund shipping costs only if the return is a result of our error. is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.

Shipping Policy / Delivery Policy

Please be assured that in-stock items not needing alteration will ship out within 2 days of purchase. Standard shipping to lower 48 states will be USPS registered with a tracking number. Priority Overnight and 2nd Business Day deliveries are provided by Federal Express.

If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing.

Federal Express deliveries occur Monday through Friday, excluding holidays. There will be an extra fee for Saturday delivery

If you require alternate shipping arrangements, please call us at 936.637.2848 for more information.

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 8.25% sales tax